RemoteIQ™ QR-Assist™

Fault Diagnostics for CANplus™ Panels and the DynaGen™ 200 Controller

Instant Support & Diagnostics at Your Fingertips

QR-Assist™ is a patented, software-based diagnostic tool designed to support CANplus engine control panels and the DynaGen 200 controller. This innovative tool provides instant access to a comprehensive database of technical system faults and customized, proven solutions, empowering users to resolve issues quickly and effectively.

 

Effortless Use and Powerful Benefits

A key feature of QR-Assist is its seamless integration with CANplus panels and the DynaGen 200 controller. Accessible via smartphones and tablets with a simple scan, QR-Assist eliminates the need for bulky equipment, complex setups, and lengthy troubleshooting procedures – all thanks to the high-resolution color displays on our advanced engine control solutions.

When a fault is detected within the engine, the display generates a unique QR code. By simply scanning the code, users can receive valuable engine diagnostic data, including detailed descriptions and causes of the problem, step-by-step troubleshooting guides, and relevant technical solutions directly from linked OEM websites.

QR-Assist streamlines the process, enabling quick identification of faults and initiating appropriate troubleshooting measures, minimizing downtime and making maintenance and repairs more manageable.

remote iq qr-assist how to on phone screens

 

Say goodbye to downtime and hello to a more efficient and reliable diagnostic experience. Experience the future of troubleshooting with QR-Assist.

Watch QR-Assist in Action      |     Download QR-Assist Flyer
Machine Learning on CANplus™ Engine Control Panels
arm-outstretched-touched-tablet-machine-learning-graphic

Introduced Machine Learning capability on its CANplus™ CP1000 panels for engine and VFD control. Machine Learning delivers the next generation of industry-leading performance and reliability for equipment operators.

Explanation

Look up machine learning online, and you’ll find a myriad of definitions and explanations ranging from highly technical to basic and everything in between. For the CP1000 and CP750-E, machine learning is a function of the engine or VFD control panel that helps it learn what its “Normal Operation” is, so it can alert pump operators when the panel is no longer in the normal range. The normal operating range is specific to your application, engine, or VFD using the panel rather than relying on factory default settings. Machine learning enables your panel to learn and monitor YOUR specific application.

How it Works

Once the CP1000 engine or VFD control panel and application are set up with the desired flows, pressures, and settings, the CP1000 begins the machine-learning process. It cycles through the entire operating range of the application, assessing and learning about all of the sensors and engine or VFD information coming into the panel. The CP1000 uses the information it receives to set up normal levels (green) to indicate that things are going well and operating as expected. It typically takes three to five minutes to complete the sequence.

2.61 psi screen reading

Once the machine learning process is complete, the panel will automatically start monitoring the system. It will identify when operational parameters are trending out of the normal operating range, allowing preemptive action to address the problem.

-3.50 inHG screen reading

It also looks at fluctuations and deviations of all the signals coming in to establish yellow warning and red fault areas. The panel will warn and alert when any monitored parameter moves outside the normal range for a specified amount of time.

2.70 psi screen reading

Machine learning on the CP1000 utilizes powerful, edge-computing capabilities to monitor your application without the need for telemetry. While not required, the CP1000 Machine Learning fully supports remote monitoring when telemetry is added. Each learned parameter has a custom SPN that can trigger notifications when used with RemoteIQ™.

canplus cp1000 with rotary dial

Machine Learning on CANplus CP1000 and CP750-E

Machine learning is an available option on all new CANpl CP1000 and CP75-E panels, effective March 2023. Existing panels can also be upgraded.

Sensorless Cavitation Detection

Detecting Cavitation with CANplus™ Engine Control Panels

Cavitation can severely damage pump equipment and machinery. 

Cavitation is the formation of bubbles within a liquid due to a significant reduction in pressure. Different liquids have varying levels of resistance to cavitation based on factors such as gas concentration and foreign particles. When these bubbles enter an area of higher pressure, the bubbles implode, leading to high-impact forces on metal surfaces, resulting in fatigue and cavitation pits within the pump.

Cavitation can be detected audibly, with acoustic instrumentation, by machine vibration sensors, or by a decrease or change in performance. Cavitation can dramatically affect the performance and lifespan of machinery where liquid is present, making it vital to understand what this phenomenon entails and how best to combat it.

Machine learning detects cavitation on CANplus engine control panels.

Cattron’s CANplus™ engine control panels have built-in machine learning, enabling the panel to detect cavitation without additional sensors. Machine learning delivers unparalleled performance and reliability to the CP1000 and CP750-E engine control panels.

Incorporated into the CANplus control panels, machine learning is a powerful feature that allows the system to learn the unique normal operation patterns for your application, engine, or pump. Unlike traditional preset factory settings, this advanced edge computing adapts to the specific application of your equipment.

The CANplus panel uses engine data from its machine-learning algorithm to identify and notify operators of cavitation conditions before they cause damage. This proactive approach safeguards against unexpected downtime and maintenance costs and ensures that your engines and pumps are operating at their optimal capacity and efficiency.

Not only do our CANplus CP1000 and CP750-E engine control panels offer cavitation detection and machine learning, but they can be seamlessly integrated with our RemoteIQ™ cloud-based monitoring and control solution to provide an extra layer of oversight and management, giving you peace of mind.

Examples of Cavitation and Detection

In a scenario involving the movement of pond water by a pump, debris accumulation within the inlet strainer may impede flow, leading to a restriction in the pump’s intake. This restriction causes a decline in pressure on the suction side, approaching vacuum levels. Eventually, the pressure drops low enough to breach the water’s vapor barrier, resulting in bubbles forming within the centrifugal pump, typically originating near its center. As these water bubbles migrate towards higher-pressure zones, they undergo implosion. CANplus machine learning, trained to recognize the system’s normal behavior, can autonomously identify cavitation instances based solely on the data collected from the engine. This eliminates the need for additional suction and discharge pressure sensors. Integrating pressure transducers into the system further enhances the panel’s capability to detect deviations from the optimal system performance.

Although cavitation in deadheaded pumps is less common, it can still occur under certain conditions. When a pump is deadheaded, the pressure at its inlet diminishes as it attempts to draw in fluid despite the closed valve or system obstructing flow. Much like the situation with a clogged strainer, the vapor barrier is eventually breached, leading to the formation and implosion of bubbles within the pump. CANplus machine learning can also identify this type of cavitation using data from the engine, offering a comprehensive solution for cavitation detection across various scenarios.

Long Ranger Watering using Tyro M2M system

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Irrigation of Dutch tulips using M2M

A well-known supplier of irrigation systems and water pumps. In addition, they also maintain agricultural machinery for farmers from the region. We had the opportunity to take a look at a recently delivered system. What we did not know beforehand was that we ended up in beautiful surroundings with stunning, colourful tulip fields.

Cogem water pump and irrigation hose reel from AP

The mechanisation firm has already provided pumps from Cogem and irrigation drums from AP with our M2M system on a number of occasions. In their own workshop, they provide the pumps and reels with an Aquarius M2M transmitter.

Cogem is an Italian manufacturer that delivers generators and pumps on a global scale. Almost every pump has a remote control, which is brand-independent.

AP Mechanical Engineering specializes in the production of machines for the agricultural sector. The irrigation drums of AP are a well-known sight in the countryside. The M2M system, which is explained in more detail below, can also be applied to irrigation drums of other brands.

Operating the M2M system

The system works as follows: The irrigation reel is used to set the length of time the tulips are to be irrigated. As soon as no more irrigation is required, the system sends a signal to the receiver on the pump. The pump is then switched off.

Some systems also come with an additional hand transmitter. This allows you to manually adjust the number of speeds from the tulip field or switch off the system. The distance from the reel to the pump is, in many cases, several hundred meters. The farmer regularly has to move the sprinkler or switch it off. Nothing is more convenient than being able to do this remotely using a remote control.

Highly Mechanized Manure-Mix Slurry Equipment

Due to the high degree of industrialization in the agricultural sector, practically in all branches, ultramodern machines are deployed. The same applies to the manure storage and usage branch. In large silos there are thousand cubic meters of manure/slurry which is stored until it is dispatched.

Manure-mix-pump remotely controlled

In the meantime, the manure must be mixed into a homogeneous mass for spreading purposes. A German machine manufacturer, specialized in manure technology, offers high-quality solutions for the processing of manure. An example of this is the manure-mix pump. A machine that is built on a standard tractor with a powerful pump and a mixer.

Hydraulic arms

The mixer and the pump hang on the hydraulic arms. Between these arms, there is a long pipe that pumps up the manure from the silo into the manure container.

Wireless control

All functions of the machine, about 24, can be wirelessly managed by using the wireless remote controls Pyxis / Aquarius and  Cetus / Norma, with 12 functions. By making use of a menu structure and a two-hand control, all 12 functions are managed by the 12-channel keypad of the Cetus transmitter.

Easy to use

The keyboard is very clear due to the symbols on it and can be operated intuitively. This wireless system provides the user with the necessary flexibility required to keep an eye on every part of the process. Besides that, you get an uncluttered cabin without all types of control cabinets with cables. It can be said that the use of radio remote controls has made manure management an easily manageable job.