Cloud-Based Remote Monitoring

The RemoteIQ™ cloud platform enables businesses to monitor and manage large, dispersed equipment fleets from anywhere, enhancing equipment performance and streamlining operations. Remote monitoring lets you remotely track equipment, measure performance, and receive critical warnings and alerts, resulting in maximized equipment uptime. Intuitive dashboards and reporting reduce service costs, improve equipment uptime, and automate regulatory compliance workflows.

aquavx alert message on a cell phone screen

RemoteIQ can monitor equipment on mobile devices and desktop computers at attended or unattended sites from anywhere in the world.

  • View and control tank levels, line pressure, flow rates, and water quality for water and wastewater treatment plants, pump/lift stations, wells, or substations.
  • Track the movement of high-value equipment fleets using GPS and geofencing.
  • Monitor trends in railyard operations such as operator productivity, wheel slip, speed violation, and communication health.
  • Optimize diesel engines, generators, compressors, or mobile equipment to manage autostart, speed control, throttling capabilities, and run times.

Products

remote monitoring dashboards on various mobile device and laptop screens for RemoteIQ Rail

Remote IQ™ Rail


Security and Compliance

Advanced Security Protection for Connected Systems

SCADA systems play a critical role in municipal and industrial operations, especially for managing remote or unattended water and wastewater sites. As connectivity expands, so does the exposure to cybersecurity threats. Implementing robust security measures is essential to prevent unauthorized access and defend against potential cyberattacks. A single breach can lead to severe financial losses, operational downtime, environmental impact, and even physical harm—making strong system protection an operational necessity.


RemoteIQ™ Vision is an asset-based image capture camera solution for industrial, municipal, and commercial applications.

RemoteIQ Vision can be used as a complete standalone solution or with other Cattron products. It offers an optical snapshot of critical events happening at key assets. Having this third-eye approach to remote monitoring eliminates the need for on-site visits.

RemoteIQ Vision provides the following benefits:

  • On-demand and scheduled snapshots are provided for remote fixed assets
  • Day and night infrared illumination
  • Alarm notifications via voice, text, or email
  • Historical data is stored for up to five years on RemoteIQ
  • Minimal data usage makes this a cost-effective solution

SCADA Solutions Security and Compliance

RemoteIQ™ applications using the MQTT protocol incorporate multiple layers of advanced security to protect connected systems and ensure compliance with industry standards.

Service Organization Control 2 (SOC‑2)

SOC 2 is a widely recognized framework for ensuring the security, availability, processing integrity, confidentiality, and privacy of information within a service organization. To achieve SOC 2 compliance, a SCADA system must meet the following Trust Service Criteria:

  • Security — Protects against unauthorized physical and logical access and safeguards data from breaches.
  • Availability — Ensures the system remains accessible and operational as promised or required.
  • Processing Integrity — Confirms that system processing is complete, valid, accurate, timely, and authorized.
  • Confidentiality — Protects sensitive information from unauthorized access or disclosure.
  • Privacy — Manages personal information in accordance with organizational policies and applicable regulations.

Transport Layer Security (TLS)

TLS is a cryptographic protocol that secures data transmitted over networks, ensuring encrypted, tamper‑resistant communication.

Secure Sockets Layer (SSL)

SSL provides encrypted communication between SCADA devices, protecting sensitive operational data and preventing unauthorized interception.

Multi‑Factor Authentication (MFA)

MFA strengthens account security by requiring users to verify their identity through two or more authentication factors, adding a critical layer of protection beyond passwords.